The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 08, 2015
Filed:
Apr. 30, 2012
Vijay Dheap, Durham, NC (US);
Nicholas E. Poore, Durham, NC (US);
Lee M. Surprenant, Cary, NC (US);
Michael D. Whitley, Weddington, NC (US);
Vijay Dheap, Durham, NC (US);
Nicholas E. Poore, Durham, NC (US);
Lee M. Surprenant, Cary, NC (US);
Michael D. Whitley, Weddington, NC (US);
International Business Machines Corporation, Armonk, NY (US);
Abstract
A method, a system and a computer program product for selecting a further inquiry for a user to clarify a request for information from the user. One or more candidate answers to the request for information from the user are determined, and a score value is generated for each of one or more characteristics of each candidate answer, where at least one characteristic is associated with an inquiry for the user to clarify the request for information. A characteristic associated with an inquiry is determined that includes score values providing the greatest potential adjustment for the candidate answers in response to a clarification of the request for information, and the inquiry is selected that is associated with the determined characteristic for presentation to the user.