The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 01, 2015
Filed:
Aug. 11, 2011
Srikanth Nandula, San Jose, CA (US);
Abhay V. Acharekar, Cupertino, CA (US);
John D'amour, Sunnyvale, CA (US);
Srikanth Nandula, San Jose, CA (US);
Abhay V. Acharekar, Cupertino, CA (US);
John D'amour, Sunnyvale, CA (US);
Amdocs Software Systems Limited, Dublin, IE;
Abstract
A system, method, and computer program product are provided for communication channel-independent business flow management. In use, input associated with a communication is received over a communication channel. Additionally, a communication channel-independent business flow is initiated in response to the input. Furthermore, the input is provided to a communication channel-specific backend system, using the communication channel-independent business flow.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile