The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Dec. 01, 2015

Filed:

Feb. 23, 2015
Applicant:

Aisle411, Inc., St. Louis, MO (US);

Inventors:

Nathan Pettyjohn, St. Louis, MO (US);

Matthew Kulig, Millstadt, IL (US);

Assignee:

aisle411, Inc., St. Louis, MO (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M 1/64 (2006.01); G06Q 30/06 (2012.01); H04M 3/493 (2006.01); G10L 15/22 (2006.01); G10L 15/26 (2006.01); H04M 3/42 (2006.01); G10L 15/18 (2013.01);
U.S. Cl.
CPC ...
G06Q 30/0639 (2013.01); G06Q 30/0603 (2013.01); G10L 15/22 (2013.01); G10L 15/26 (2013.01); H04M 3/4936 (2013.01); G10L 15/1822 (2013.01); G10L 2015/223 (2013.01); H04M 3/42348 (2013.01); H04M 2201/40 (2013.01); H04M 2203/1058 (2013.01); H04M 2203/355 (2013.01); H04M 2250/74 (2013.01);
Abstract

A system and method for providing automatic voice recognition and voice response product location information in a store while using a personal mobile phone or any phone connected to a telecommunications or data communications network such as and including the Internet and an automatic speech recognition system. The system&asks a user and/or customera series of automated questions to help the user and/or customerlocate products in stores. In the embodiment of the invention, the user and/or customeronly needs to dial the toll free or dial in numberfrom any phone to use the system in order to receive the requested product location information or other available information by the automated response system. This invention creates the product location assistance (PLA) system to be used in locating products in stores, creating new efficiencies in customer service for retailers, businesses and organizations.


Find Patent Forward Citations

Pettyjohn, Nathan. (2015). System and method utilizing voice search to locate a product in stores from a phone (U.S. Patent No. 9202247). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/9202247

Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile

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