The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 01, 2015
Filed:
Jan. 19, 2010
Wilson T. Macdonald, Holliston, MA (US);
Joel D. Kaufman, Rindge, NH (US);
Daniel L. Holmes, Madbury, NH (US);
Kathleen A. Hickey, Ashland, MA (US);
Wilson T. MacDonald, Holliston, MA (US);
Joel D. Kaufman, Rindge, NH (US);
Daniel L. Holmes, Madbury, NH (US);
Kathleen A. Hickey, Ashland, MA (US);
CA, Inc., New York, NY (US);
Abstract
A method includes receiving at a computing system empirical data related to one or more information technology entities. The method further includes receiving at the computing system one or more user experience indicators, the user experience indicators indicative of a user's experience using a computer application. The method further includes correlating by the computing system the empirical data with the one or more user experience indicators to determine a quality of service delivered to a user for a plurality of time periods. The method further includes determining by the computing system, based on the correlation, whether one or more issues with one of the one or more information technology entities are related to the quality of service delivered to the user.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile