The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 24, 2015
Filed:
Dec. 31, 2013
Nice-systems Ltd., Ra'anana, IS;
Yuval Sittin, Tel-Aviv, IS;
Efim Kolodizner, Ashdod, IS;
Tal Zur, Rishon-Lezion, IS;
Shlomi Levi, Kfar Saba, IS;
Omer Kochba, Hod Hasharon, IS;
Tal Obsfeld, Tel-Aviv, IS;
Dorit Youda, Rishon Lezion, IS;
Roni Krivoshey, Ramat Hasharon, IS;
NICE-SYSTEMS LTD., Ra'anana, IL;
Abstract
Methods and systems are described for call recording, e.g. in a VoIP system. At least one endpoint may be configured to terminate a call. A recording system may be configured to record call content data from multiple endpointsA the controller may receive, from a call exchange, interaction metadata relating to calls starting and terminating at the endpoint; receive notifications relating to call content from the recording system; and match the interaction metadata to the notifications.