The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Nov. 24, 2015

Filed:

Oct. 18, 2011
Applicants:

Afshin Moshrefi, Newburyport, MA (US);

Azim Nasir, Foxboro, MA (US);

Dongchen Wang, Concord, MA (US);

Hong Xiao, Acton, MA (US);

Graham David Sysko, Cambridge, MA (US);

Bradford A. Jackvony, Wakefield, MA (US);

Inventors:

Afshin Moshrefi, Newburyport, MA (US);

Azim Nasir, Foxboro, MA (US);

Dongchen Wang, Concord, MA (US);

Hong Xiao, Acton, MA (US);

Graham David Sysko, Cambridge, MA (US);

Bradford A. Jackvony, Wakefield, MA (US);

Assignees:

Verizon Patent and Licensing Inc., Basking Ridge, NJ (US);

Cellco Partnership, Basking Ridge, NJ (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 17/30 (2006.01);
U.S. Cl.
CPC ...
G06F 17/30994 (2013.01); G06F 17/30867 (2013.01);
Abstract

A device includes an input device configured to receive a plurality of user inputs including a predetermined user input. A display device is configured to display a graphical user interface. A memory device is configured to store device information. A help application is in communication with the input device, the display device, and the memory device and is configured to detect the predetermined user input and, in response, populate the graphical user interface with a list of selectable solutions associated with the device information in accordance with a performance rank associated with each solution.


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