The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 17, 2015
Filed:
Jul. 21, 2011
Lance M. Hobrock, Olivenhain, CA (US);
Jerry C. Tan, San Diego, CA (US);
Lance M. Hobrock, Olivenhain, CA (US);
Jerry C. Tan, San Diego, CA (US);
ARRIS Technology, Inc., Suwanee, GA (US);
Abstract
A method of diagnosing problems experienced with remote control operation of electronic devices includes monitoring background noise signals with a receiver of a signal processing electronic device, such as a set-top box, for use in receiving and rendering multimedia content via a separate display monitor. The electronic device has an internal remote control unit enabling remote control of the signal processing electronic device via wireless signals emitted from a separate remote controller. The background noise signals are analyzed with a signal processing unit residing in the electronic device. From the analysis, the electronic device generates a representation with respect to the background noise signals. The representation may be provided to the end user, technician or call center operator in a readily understandable form for purposes of readily verifying a noise interference problem and providing guidance with respect to mitigation. A device, such as a set-top box, is also disclosed.