The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Nov. 10, 2015

Filed:

Dec. 31, 2014
Applicant:

Greatcall, Inc., San Diego, CA (US);

Inventors:

Dean Williams, San Diego, CA (US);

Pat Merritt, San Diego, CA (US);

Krijn van der Raadt, San Diego, CA (US);

Assignee:

GREATCALL, INC., San Diego, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04W 4/18 (2009.01); H04M 3/51 (2006.01); H04M 1/725 (2006.01); H04W 4/12 (2009.01); H04W 4/22 (2009.01);
U.S. Cl.
CPC ...
H04M 3/5116 (2013.01); H04M 1/72538 (2013.01); H04W 4/12 (2013.01); H04W 4/18 (2013.01); H04M 2242/04 (2013.01); H04W 4/22 (2013.01);
Abstract

Systems and methods for handling emergency notification messages such as Commercial Mobile Alert System (CMAS) alerts. In an example scenario, a call center maintains personal profiles of a number of clients, including contact information for persons or other entities designated by the clients to receive information about the clients. The call center receives from a device associated with a particular client of the call center that the client's device has received a text-based emergency notification message. The call center notifies one or more of the designated entities. The notification may include the content of the emergency notification message, and may include an audio version of the notification message. An indication or the notification message may also be placed in a database accessible to one or more of the designated persons or entities.


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