The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 10, 2015
Filed:
Aug. 28, 2012
Jason D. Makuch, Seattle, WA (US);
Calvin Y. Kuo, Irvine, CA (US);
Michael T. Callahan, Kirkland, WA (US);
Zahur A. Peracha, Irvine, CA (US);
Jason D. Makuch, Seattle, WA (US);
Calvin Y. Kuo, Irvine, CA (US);
Michael T. Callahan, Kirkland, WA (US);
Zahur A. Peracha, Irvine, CA (US);
Amazon Technologies, Inc., Seattle, WA (US);
Abstract
Disclosed are various embodiments for an error troubleshooting application. Error data is obtained from a client device. A correlated knowledge base is referenced to determine if a solution is associated with the error data. If a solution is associated with the error data, a notification embodying the solution is communicated to the client device. If a solution is not associated with the error data, a notification indicating the solution is unknown is communicated to the client device.