The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 03, 2015
Filed:
Mar. 26, 2008
Simon G Thompson, Suffolk, GB;
Cefn R Hoile, Suffolk, GB;
Mark a Shackleton, Suffolk, GB;
British Telecommunications PLC, London, GB;
Abstract
A method of automatically distributing data messages to members of a user community involves selecting, from a list of distribution rules, a rule which meets certain criteria in terms of message distribution characteristics. The selected rule determines which members of the user community will receive the message and when. For example, in a first round, a first subset of the user community receive the message and each is prompted to provide feedback data in relation to the message, for example to say that the message is offensive, already answered or if there is someone else who can deal with the message. This feedback data is applied to the selected distribution rule to determine to whom the message is sent in the next round. The process continues over a number of rounds until a termination criterion is met.