The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 27, 2015
Filed:
Feb. 24, 2014
Victrio, Inc., Menlo Park, CA (US);
Torsten Zeppenfeld, Emerald Hills, CA (US);
Joseph James Schmid, Silver Springs, MD (US);
Manish Brijkishor Sharma, Coppell, TX (US);
Lisa Marie Guerra, Los Altos, CA (US);
Richard Gutierrez, San Jose, CA (US);
Mark Andrew Lazar, Los Altos Hills, CA (US);
Vipul Niranjan Vyas, Palo Alto, CA (US);
Verint Americas Inc., Alpharetta, GA (US);
Abstract
Systems and methods for authenticating callers are disclosed that may obtain identifying data and a voice print, and compare the voice print to one or more stored voice prints. Further, one or more initial scores may be calculated based on the data and the comparison, and a confidence interval score may also be calculated. The systems and methods may determine whether to authenticate based on the one or more initial scores and the confidence interval score.