The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 27, 2015
Filed:
Feb. 20, 2013
Applicant:
Axeda Acquisition Corporation, Foxboro, MA (US);
Inventors:
John Louis Taylor, Webster, NY (US);
John Thomas Canosa, Spencerport, NY (US);
Assignee:
PTC Inc., Needham, MA (US);
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 1/00 (2006.01); G06F 11/26 (2006.01); G03G 15/00 (2006.01); G06F 11/22 (2006.01); H04L 29/06 (2006.01); H04N 1/00 (2006.01); H04L 29/08 (2006.01);
U.S. Cl.
CPC ...
G06F 11/26 (2013.01); G03G 15/5075 (2013.01); G06F 11/2294 (2013.01); H04L 29/06 (2013.01); H04L 67/02 (2013.01); H04L 67/025 (2013.01); H04L 67/12 (2013.01); H04N 1/00344 (2013.01); H04L 69/329 (2013.01); H04N 2201/0015 (2013.01);
Abstract
A method includes periodically sending a polling call to an enterprise system outside the firewall at a first polling rate during normal operating conditions, monitoring for a fault condition, periodically sending polling calls to the device outside the firewall at a second polling rate when a fault condition is detected, the second polling rate being higher than the first polling rate. The second polling rate is used as result of a fault condition. The method also includes sending a problem report with the polling calls when the fault condition is detected.