The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Oct. 20, 2015

Filed:

Sep. 23, 2008
Applicants:

Tom Carpenter, Aliso Veijo, CA (US);

Clayton Monkus, Mount Holly, NC (US);

Inventors:

Tom Carpenter, Aliso Veijo, CA (US);

Clayton Monkus, Mount Holly, NC (US);

Assignee:

nMetric, LLC, Costa Mesa, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 10/00 (2012.01); G06Q 10/06 (2012.01); G06Q 99/00 (2006.01);
U.S. Cl.
CPC ...
G06Q 10/06 (2013.01); G06Q 99/00 (2013.01);
Abstract

The inventive subject matter herein is directed toward an improved scheduling and planning system in which a workflow scheduling system automatically detects a problematic workflow event. The system then selects a primary human contact and a secondary human contact from a hierarchical selection list and automatically attempts to notify the primary human contact by escalating through the primary human contact's contact methods. When the primary human contact fails to respond within a threshold of time, the system automatically attempts to notify the secondary human contact by escalating through the secondary human contact's contact methods.


Find Patent Forward Citations

Carpenter, Tom. (2015). Scheduling and decision system (U.S. Patent No. 9165267). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/9165267

Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile

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