The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 13, 2015
Filed:
Jun. 11, 2013
Bank of America Corporation, Charlotte, NC (US);
Patrick Sweet, Albany, NY (US);
Andrew Smith, Anamosa, IA (US);
Gregory Moore, Rockwall, TX (US);
Charles Wheeler, Kansas City, MO (US);
Chris Cummins, Denver, CO (US);
James Monroe, Simi Valley, CA (US);
Timothy Byrd, Charlotte, NC (US);
Daniel Gapastione, Lewisville, NC (US);
Michael Stark, Sherborn, MA (US);
Craig A. Froelich, Thousand Oaks, CA (US);
Bank of America Corporation, Charlotte, NC (US);
Abstract
Methods, systems, and computer-readable media for implementing a cleansing farm are presented. A cleansing farm may comprise of a computing device that filters customer requests directed to an organization before they are routed internal to the organization. A cleansing farm may receive customer requests and filter the requests based on a set of filtering rules. The cleansing farm may inspect the customer request in order to determine whether it should be filtered. In an example where the organization is a financial institution, the customer request may include confidential customer information. Accordingly, in this example, the cleansing farm may be administered by an entity that is permitted to access the confidential customer information. A visualization tool may be used to visualize a plurality of customer requests at a cleansing farm and to generate rules for filtering customer requests at a cleansing farm.