The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 13, 2015
Filed:
Aug. 16, 2013
International Business Machines Corporation, Armonk, NY (US);
Christian B. Kau, Los Altos, CA (US);
Jeffrey S. Pierce, Sunnyvale, CA (US);
Christine M. Robson, San Jose, CA (US);
Jerald T. Schoudt, Douglassville, PA (US);
International Business Machines Corporation, Armonk, NY (US);
Abstract
Embodiments of the invention include a system and method for determining availability of a user on a plurality of communication devices includes collecting usage data of the user. An algorithm generates a predictive availability model of a user having a plurality of devices based on previous availability data collected, using a program executable by a processor of a computer. An algorithm prioritizes the devices of the user along with their respective messaging systems, to route a message from a sender to the user based on the predictive availability model, using the program. Routing logic is configured to route the message from the sender to the user based on the prioritization algorithm.