The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 13, 2015
Filed:
Jul. 25, 2012
Stuart J. Levinson, Boston, MA (US);
Riley W. Crane, Boston, MA (US);
Sean Johnson, Chapel Hill, NC (US);
Brian F. Buschmann, Fiesole, IT;
James M. Byrum, San Francisco, CA (US);
Jack Moffitt, Albuquerque, NM (US);
Santhosh Balasubramanian, Pasadena, CA (US);
Stuart J. Levinson, Boston, MA (US);
Riley W. Crane, Boston, MA (US);
Sean Johnson, Chapel Hill, NC (US);
Brian F. Buschmann, Fiesole, IT;
James M. Byrum, San Francisco, CA (US);
Jack Moffitt, Albuquerque, NM (US);
Santhosh Balasubramanian, Pasadena, CA (US);
PATH, INC., San Francisco, CA (US);
Abstract
Systems and methods for providing communication between a user and at least one entity are disclosed. In one example, the method comprises receiving an entity selection input of the at least one entity, and a message from the user to the at least one entity, analyzing the selection input and the message to determine entity information and inquiry information associated with the message and the selection input, determining least one communication channel based on the entity information and the inquiry information, obtaining a response to the message via the at least one communication channel from the at least one entity, and transmitting the response to the user.