The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Oct. 06, 2015

Filed:

Jan. 20, 2012
Applicants:

Felix Khouri, San Jose, CA (US);

Patrick Tsunehiro, San Francisco, CA (US);

David C. White, Jr., Durham, NC (US);

Vivek Santuka, Haryana, IN;

Inventors:

Felix Khouri, San Jose, CA (US);

Patrick Tsunehiro, San Francisco, CA (US);

David C. White, Jr., Durham, NC (US);

Vivek Santuka, Haryana, IN;

Assignee:

Cisco Technology, Inc., San Jose, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 15/16 (2006.01); G06F 15/173 (2006.01); H04L 12/24 (2006.01);
U.S. Cl.
CPC ...
H04L 41/18 (2013.01); H04L 41/5067 (2013.01); H04L 41/509 (2013.01);
Abstract

In one embodiment, a method includes receiving data for a customer, the data associated with a customer network, calculating at a network device, a sentiment for the customer based on the data, and modifying network management services for the customer based on the sentiment. An apparatus for sentiment based dynamic network management services is also disclosed.


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