The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Oct. 06, 2015

Filed:

Jan. 06, 2014
Applicant:

Electronic Commodities Exchange, L.p., New York, NY (US);

Inventor:

Moshe Klein, Monsey, NY (US);

Assignee:
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 30/00 (2012.01); G06Q 30/06 (2012.01);
U.S. Cl.
CPC ...
G06Q 30/0621 (2013.01); G06Q 30/0613 (2013.01);
Abstract

Methods and systems for generating an interactive communication session with a live consultant that comprises: receiving a request to communicate with a live consultant concerning at least one item for purchase. In response to the request, an interactive communication session is generated between the live consultant and a customer. The interactive communication session transmits live video images of the live consultant and the at least item to the remote device. Live video images of a customer are transmitted and received. At least one test is applied on the at least one item. The results generated by the at least one a test is transmitted.


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