The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Sep. 29, 2015

Filed:

Jun. 13, 2012
Applicants:

Saravanan Mohan, Chennai, IN;

Vijay Raajaa Sundara Raja Moorhty, Madurai, IN;

Inventors:
Assignee:
Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
H04M 15/06 (2006.01); H04M 15/00 (2006.01); G06Q 10/06 (2012.01);
U.S. Cl.
CPC ...
H04M 15/58 (2013.01); G06Q 10/0635 (2013.01); H04M 15/47 (2013.01); H04M 15/06 (2013.01);
Abstract

In one particular aspect a method for categorizing a user of a communication service as a churner or non-churner is provided. In some embodiments, the method includes obtaining call data for the user. Next, the call data is used to determine a value (v) for a graph parameter for the user, the graph parameter being one of: (a) an out-degree parameter, (b) a Shapley Value parameter, (c) a proximity prestige parameter, and (d) closeness centrality parameter. Next, the determined value (v) is used to determine a churn value (cv). The churn value (cv) is then used to categorize the user as a churner or a non-churner.


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