The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Sep. 29, 2015

Filed:

May. 16, 2012
Applicants:

Kyle G. Brown, Apex, NC (US);

Tendai P. Chinoda, Cranberry Township, PA (US);

Tony J. Efremenko, Pittsburgh, PA (US);

James E. Fox, Apex, NC (US);

Emilio F. Zegarra, Pittsburgh, PA (US);

Inventors:

Kyle G. Brown, Apex, NC (US);

Tendai P. Chinoda, Cranberry Township, PA (US);

Tony J. Efremenko, Pittsburgh, PA (US);

James E. Fox, Apex, NC (US);

Emilio F. Zegarra, Pittsburgh, PA (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06F 15/16 (2006.01); G06Q 10/10 (2012.01); H04L 12/58 (2006.01);
U.S. Cl.
CPC ...
G06Q 10/107 (2013.01); H04L 51/24 (2013.01); H04L 51/32 (2013.01);
Abstract

A method, system and computer program product for prioritizing responses to communications. Various metrics (e.g., the duration of time spent in creating the communication, the number of keystrokes used in creating the communication, the number of words used in creating the communication, the number of mistakes made and corrected in creating the communication, and the number of attachments to the communication) associated with creating a communication are recorded which are used to assess an effort provided by the author in creating the communication. A weighted priority to be associated with responses to the communication is determined based on these recorded metrics. The weighted priority is then assigned to responses to such a communication. In this manner, the responses to the created communication will be able to be prioritized based on the weighted priority thereby enabling the author to determine which responses are more important to read than other responses.


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