The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Sep. 22, 2015

Filed:

Nov. 30, 2010
Applicants:

Warren J. Baumann, Monroe, NY (US);

Firas Bouz, Lexington, KY (US);

Wesley Stevens, Nicholasville, KY (US);

Glen S. Waller, Callala Bay, AU;

Inventors:

Warren J. Baumann, Monroe, NY (US);

Firas Bouz, Lexington, KY (US);

Wesley Stevens, Nicholasville, KY (US);

Glen S. Waller, Callala Bay, AU;

Attorneys:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 17/00 (2006.01); G06F 9/44 (2006.01); G06F 17/21 (2006.01); G06F 17/27 (2006.01);
U.S. Cl.
CPC ...
G06F 8/30 (2013.01); G06F 17/21 (2013.01); G06F 17/27 (2013.01);
Abstract

Embodiments of the present invention provide an approach to automatically convert existing support materials (support manuals, troubleshooting guides, content, help files, etc.) into machine-executable programs so as to obviate for manual execution of the steps described in the support materials. That is, the embodiments of the invention will (among other things): create support-based programs that automate the execution of previously manual steps; create an inventory of said programs; parse existing support documentation; map sections of each support document into existing program automation; construct a sequence of program automations that resemble the flow of each support document; and/or associate a constructed sequence of automation with a support document that could be executed automatically.


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