The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Sep. 01, 2015

Filed:

Feb. 14, 2013
Applicants:

Michelle Amanda Evans, Seattle, WA (US);

Elizabeth Ann High, Seattle, WA (US);

Yi LU, Seattle, WA (US);

Joseph Hyeon Chang, Seattle, WA (US);

Inventors:

Michelle Amanda Evans, Seattle, WA (US);

Elizabeth Ann High, Seattle, WA (US);

Yi Lu, Seattle, WA (US);

Joseph Hyeon Chang, Seattle, WA (US);

Assignee:

SDL Enterprise Technologies Inc., Wilmington, DE (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 17/30 (2006.01); G06Q 30/02 (2012.01); G06Q 50/00 (2012.01); G06Q 30/00 (2012.01);
U.S. Cl.
CPC ...
G06Q 30/0202 (2013.01); G06Q 30/01 (2013.01); G06Q 50/01 (2013.01);
Abstract

Systems and methods for generating and displaying customer commitment framework data. Exemplary methods for determining the shareability of online content may include obtaining, via a digital intelligence system, customer experience data regarding any of a product, a brand, and customer responses for a first entity, as well as periodically calculating, via the digital intelligence system, customer commitment framework data from the customer experience data, and generating a customer commitment dashboard that comprises a graphical representation of the customer commitment framework data.


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