The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 25, 2015
Filed:
Dec. 06, 2011
Applicant:
Ding Liu, Lowell, MA (US);
Inventor:
Ding Liu, Lowell, MA (US);
Assignee:
Nuance Communications, Inc., Burlington, MA (US);
Primary Examiner:
Int. Cl.
CPC ...
G06F 17/30 (2006.01); G06Q 10/10 (2012.01);
U.S. Cl.
CPC ...
G06Q 10/10 (2013.01); G06F 17/30684 (2013.01); G06F 17/30705 (2013.01);
Abstract
Typical frequently-asked question (FAQ) systems perform keyword searches on queries to a database of answers to deliver an answer to a user. The present invention searches a user generated query in a classifier trained to search a database of questions in a set of FAQs. The questions in the database correspond to answers. Upon finding a relevant question, the system returns the corresponding answer to the user. Searching the query against the questions generates more accurate results for the user.