The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 18, 2015
Filed:
Jun. 02, 2006
John H. Bailey, Durham, NC (US);
Walter Canis, St. Louis, MO (US);
Kenneth David Christiance, Apex, NC (US);
Shang Qing Guo, Ossining, NY (US);
Joseph L. Hellerstein, Ossining, NY (US);
Patrick B. Heywood, Louisville, CO (US);
Jonathan Lenchner, North Salem, NY (US);
Rajan Ravirajan, Apex, NC (US);
Michael John Spisak, East Northport, NY (US);
John H. Bailey, Durham, NC (US);
Walter Canis, St. Louis, MO (US);
Kenneth David Christiance, Apex, NC (US);
Shang Qing Guo, Ossining, NY (US);
Joseph L. Hellerstein, Ossining, NY (US);
Patrick B. Heywood, Louisville, CO (US);
Jonathan Lenchner, North Salem, NY (US);
Rajan Ravirajan, Apex, NC (US);
Michael John Spisak, East Northport, NY (US);
International Business Machines Corporation, Armonk, NY (US);
Abstract
The invention enables server administrators (SAs) to improve their productivity and performance. With the methods and systems described herein, the prior art needed to search for appropriate tools for appropriate tasks is minimized and/or eliminated. Easier scripting and automation that does not require implementation across tools is provided. A consistent logical place is provided for all resources to be used. Standardization of tools enables improvements in service quality. Tools may be provided using one unambiguous authoritative data model, which eliminates data inconsistencies between sources. With the invention, updates to service delivery clients may be delivered more quickly. The invention also reduces costs for developing, deploying, and maintaining a tightly integrated service delivery client. Integration may be provided from the bottom up rather than after the fact. With the invention, common base objects are provided for events, problem and change records, and other system administration artifacts.