The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Aug. 18, 2015

Filed:

Sep. 13, 2012
Applicants:

Paul Kenneth Bullis, Round Rock, TX (US);

LI Chen, Cary, NC (US);

Daniel P. Julin, New York, NY (US);

Carolyn Haibt Norton, Ann Arbor, MI (US);

Inventors:

Paul Kenneth Bullis, Round Rock, TX (US);

Li Chen, Cary, NC (US);

Daniel P. Julin, New York, NY (US);

Carolyn Haibt Norton, Ann Arbor, MI (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06F 17/30 (2006.01);
U.S. Cl.
CPC ...
G06F 17/30 (2013.01);
Abstract

An approach is provided in which a resolution manager stores a machine-readable problem, which includes a problem signature, and a human-readable solution in a document. The resolution manager receives an output file from a computer system and matches an output entry included in the output file to the problem signature. In turn, the resolution manager identifies the human-readable solution corresponding to the matched problem signature and provides the identified human-readable solution to the computer system.


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