The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 18, 2015
Filed:
Jul. 11, 2012
Yahali Sherman, Tel Aviv, IL;
Yahali Sherman, Tel Aviv, IL;
SAP Portals Israel Ltd, Ra'anana, IL;
Abstract
The disclosure generally describes computer-implemented methods, software, and systems for resolving issues with applications accessed through portals. A computer-implemented method includes providing an enterprise portal page to a mobile device including at least one link associated with a native mobile device application; identifying an issue associated with activation of the at least one link associated with the native mobile device application within the enterprise portal page, where the issue results from the native application being unavailable at the mobile device; identifying a device type of the mobile device on which the issue occurred; and providing information for resolving the issue to a user interface on the mobile device to correct the issue, including at least one suggested link for downloading the native mobile device application associated with the identified issue, the at least one suggested link is selected based on the identified issue and the identified device type.