Remote self service facilities administration system

Abstract

Systems and methods are described for automatically providing remote self service facilities administration over an Internet protocol (IP) network or over a direct circuit (DC) network. To such ends, a system provides self service use of services of a provider network remotely from the provider network. A remote site kiosk is places in a remote site network with an Internet connection, the remote site kiosk having encryption support via a remote site tunneling endpoint for communications with the Internet and self service applications which communicate through the remote site tunneling endpoint. A data center with an Internet connection to a provider network and to the remote site kiosk, with encryption support via a data center tunneling endpoint to securely receive and forward communications over the Internet between the remote site kiosk and the provider network.