The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 11, 2015
Filed:
Oct. 05, 2011
David Patrick Dixon, San Antonio, TX (US);
Jeffrey William Gallagher, San Antonio, TX (US);
David Patrick Dixon, San Antonio, TX (US);
Jeffrey William Gallagher, San Antonio, TX (US);
United Services Automobile Association (USAA), San Antonio, TX (US);
Abstract
The present disclosure describes receiving a document from a customer. One or more embodiments include a memory and a processor configured to execute executable instructions stored in the memory to receive, in a one-way inbox account associated with a number of customer service representatives, a communication from a customer, wherein the communication includes a document and identification information associated with one of the number of customer service representatives, and transfer the communication from the one-way inbox account to an inbox associated with the one of the number of customer service representatives based, at least partially, on the identification information.