The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 11, 2015
Filed:
Mar. 30, 2009
Margaret A. Huggins, Charlotte, NC (US);
Douglas G. Brown, Waxhaw, NC (US);
Marc L. Warshawsky, Davidson, NC (US);
Margaret A. Huggins, Charlotte, NC (US);
Douglas G. Brown, Waxhaw, NC (US);
Marc L. Warshawsky, Davidson, NC (US);
Bank of America Corporation, Charlotte, NC (US);
Abstract
Techniques for supporting a mobile financial service that enables a customers to enroll the customer's mobile phone number and register accounts are disclosed. A persistent authentication request is received from a customer, and the customer is authenticated based on authentication information provided by the customer. The customer enters a device identification of the communication device so that the device identification is registered and linked to the customer's profile. When the customer requests non-actionable information (e.g., account balance and transaction history information) by calling a customer service center with a registered communication device, the calling identification is provided to the customer service center by the incoming call. The customer service determines whether the calling identification corresponds to a registered number. If so, the customer service center provides the requested non-actionable information to the communication device without further authentication.