The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 21, 2015
Filed:
Mar. 23, 2011
Elissa Kahalelauniu Bordner-babayigit, Norcross, GA (US);
Andrei Maximenko, St. Cloud, MN (US);
Elissa Kahalelauniu Bordner-Babayigit, Norcross, GA (US);
Andrei Maximenko, St. Cloud, MN (US);
COX COMMUNICATIONS, INC., Atlanta, GA (US);
Abstract
Processing quality of service data to provide a prediction of quality of experience is disclosed. States for a plurality of parameters affecting a level of service being provided to a set of subscribers are varied. While varying the states of the plurality of parameters, feedback from the set of subscribers is obtained indicating a level of satisfaction with the service being provided to the set of subscribers. The feedback is statistically analyzed to identifying a correlation between the states for the plurality of parameters and the level of satisfaction with the service being provided to the set of subscribers. Scores representing a predicted quality of experience for the subscribers based upon the statistically analyzed feedback are produced.