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The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Patent No.:

US 9088652 B1

PDFFull Text
Date of Patent:
Jul. 21, 2015

Filed:

Jul. 01, 2014

System and method for speech-enabled call routing

Applicant:

At&t Intellectual Property I, L.p., Atlanta, GA (US);

Inventors:

Robert R. Bushey;

Benjamin Anthony Knott, Round Rock, TX (US);

Sarah Korth, Chicago, IL (US);

Assignee:

AT&T INTELLECTUAL PROPERTY I, L.P., Atlanta, GA (US);

Attorney:

Toler Law Group, PC

Primary Examiner:

Quynh Nguyen

Int. Cl.
CPC ...
H04M 3/00 (2006.01); H04M 5/00 (2006.01); H04M 3/493 (2006.01); G10L 19/02 (2013.01); G10L 15/26 (2006.01); H04M 3/523 (2006.01); G10L 19/26 (2013.01);
U.S. Cl.
CPC ...
H04M 3/4936 (2013.01); G10L 15/26 (2013.01); G10L 19/0204 (2013.01); H04M 3/523 (2013.01); G10L 19/265 (2013.01); H04M 2201/60 (2013.01);
Abstract

In a particular embodiment, a method includes determining, at a processor, a first destination based on a communication associated with a source, wherein an account is associated with the source. The method further includes determining a storage value associated with the account, wherein the storage value is associated with an amount of available storage associated with the account. The method further includes routing the communication based on a comparison of the storage value to a threshold.

Find Patent Forward Citations

Bushey, Robert. (2015). System and method for speech-enabled call routing (U.S. Patent No. 9088652). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/9088652

Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile

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