The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jul. 21, 2015

Filed:

Dec. 07, 2012
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Hideki Tai, Yokohama, JP;

Gaku Yamamoto, Tokyo, JP;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M 3/00 (2006.01); H04M 5/00 (2006.01); H04L 29/08 (2006.01); H04M 3/51 (2006.01);
U.S. Cl.
CPC ...
H04L 67/00 (2013.01); H04M 3/5175 (2013.01);
Abstract

Methods for selecting an initial agent for an agent transaction context (ATC) are presented, the ATC configured to process a transaction utilizing a number of active agents in a multiagent system using a computing device including: causing the computing device to determine whether an agent having a top priority message is present, where the agent is one of the number of active agents in the multiagent system; if the agent having the top priority message is present, causing the computing device to determine whether the agent having the top priority message is processing; and if the agent having the top priority message is not processing, causing the computing device to select the agent having the top priority message as the initial agent for the ATC.


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