The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 14, 2015
Filed:
Jul. 29, 2013
International Business Machines Corporation, Armonk, NY (US);
William C. Barlow, Newburyport, MA (US);
Muhammed F. Bulut, Kemore, NY (US);
James E. Christensen, Cortlandt Manor, NY (US);
David S. Marshak, Wrentham, MA (US);
Andrew L. Schirmer, Andover, MA (US);
Amy D. Travis, Arlington, VA (US);
International Business Machines Corporation, Armonk, NY (US);
Abstract
A computer receives a plurality of records each relevant to a relationship between a first person and a second person. The computer determines a communication score of a communication from the first person to the second person, wherein the score is based on at least one of the plurality of records. The computer compares the communication score to an established mediation threshold. Responsive to determining that the communication score violates the established mediation threshold, the computer passes the communication to a user device of the second person. Further, the computer prioritizes the plurality of records according to a set of priorities, and presents the plurality of records to the first person or to the second person.