The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 07, 2015
Filed:
Nov. 30, 2010
Erik Fiedorowicz, Denver, CO (US);
Sri Ramanathan, Lutz, FL (US);
Matthew A. Terry, Dunwoody, GA (US);
Matthew B. Trevathan, Kennesaw, GA (US);
Erik Fiedorowicz, Denver, CO (US);
Sri Ramanathan, Lutz, FL (US);
Matthew A. Terry, Dunwoody, GA (US);
Matthew B. Trevathan, Kennesaw, GA (US);
International Business Machines Corporation, Armonk, NY (US);
Abstract
An approach is disclosed that facilitates context delivery during communication sessions. The approach may be implemented in a computer infrastructure having computer executable code tangibly embodied on a computer readable storage medium having programming instructions operable to: render at least one service to a user device through a communication session; collect information of the communication session; and send the information of the communication session to a service provider when a call is setup between the user device and the service provider. The service provider renders the information of the communication session for viewing by the service provider.