The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 30, 2015
Filed:
Sep. 27, 2013
Greatcall, Inc., San Diego, CA (US);
Kotaro Matsuo, San Diego, CA (US);
Miguel Gonzalez, San Diego, CA (US);
GreatCall, Inc., San Diego, CA (US);
Abstract
Methods and systems for detecting unintentional calls placed to a call center. In some implementations, a device with telephone capability recognizes that it is being used to place a call, and automatically collects information usable to estimate whether the call is intentional or unintentional. For example, the device may record the timing of presses of a button used to initiate the call, the force used to press the button, or other parameters. The device may analyze the information, or may forward at least some of the information to the call recipient for analysis. When a suspected unintentional call is detected, the device may signal the user of the device, or other actions may be taken.