The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jun. 30, 2015

Filed:

Aug. 20, 2012
Applicants:

Randy Layman, Marietta, GA (US);

Robert Michael Smith, Atlanta, GA (US);

Jonathan Alexander, Roswell, GA (US);

Inventors:

Randy Layman, Marietta, GA (US);

Robert Michael Smith, Atlanta, GA (US);

Jonathan Alexander, Roswell, GA (US);

Assignee:
Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
H04M 7/00 (2006.01); H04M 3/51 (2006.01); H04L 12/54 (2013.01); H04L 12/803 (2013.01); H04L 29/06 (2006.01); H04W 36/14 (2009.01);
U.S. Cl.
CPC ...
H04L 12/56 (2013.01); H04L 47/125 (2013.01); H04L 65/1053 (2013.01); H04L 65/80 (2013.01);
Abstract

A system and method is provided for two-tiered load balancing on a hosted voice-over Internet protocol (VoIP) private branch exchange (PBX). The system includes a plurality of client devices, at least one device load balancer, and at least one call load balancer. The device load balancer identifies a device group to which each client device belongs; and a cluster of computing resources for processing calls for the device group. The cluster is assigned to the device group based on prescribed conditions. In response to a communications request, call load balancers in communication with the device load balancers dynamically determine if predefined conditions are currently being met within an identified cluster of computing resources. If the predefined conditions are currently being met, then the communications request for a primary client device associated with the request is established via one of a plurality of server nodes within the cluster of computing resources.


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