The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 23, 2015
Filed:
Aug. 20, 2013
Tata Consultancy Services Limited, Mumbai, IN;
Imran Ahmed Sheikh, Thane, IN;
Sunil Kumar Kopparapu, Thane, IN;
TATA CONSULTANCY SERVICES LIMITED, Mumbai, IN;
Abstract
The present disclosure relates generally to interactive response systems, and more particularly to systems and methods for providing multi-modality interaction between communication devices. In one embodiment, a multi-modality interactive system is disclosed, comprising: a processor; and a memory storing processor-executable instructions comprising instructions to: obtain a request to initiate an interactive session with a communication device; obtain interactive session data for communication to the communication device; select a modality for the interactive session data, by analyzing one or more parameters associated with the interactive session data and the communication device; convert a format of the interactive session data according to the selected modality; and transmit the interactive session data in the converted format to the communication device.