The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jun. 23, 2015

Filed:

Dec. 07, 2007
Applicants:

John G. Lert, Jr., Watertown, MA (US);

Jesse Brouhard, Sharon, MA (US);

Ajay R. Bam, Cambridge, MA (US);

Inventors:

John G. Lert, Jr., Watertown, MA (US);

Jesse Brouhard, Sharon, MA (US);

Ajay R. Bam, Cambridge, MA (US);

Assignee:

MODIV MEDIA, INC., Quincy, MA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 10/06 (2012.01); G06Q 99/00 (2006.01); G07C 11/00 (2006.01); G06Q 20/20 (2012.01); G06Q 30/00 (2012.01); G06Q 30/02 (2012.01); H04M 3/523 (2006.01);
U.S. Cl.
CPC ...
G07C 11/00 (2013.01); G06Q 10/0631 (2013.01); G06Q 99/00 (2013.01); G06Q 20/209 (2013.01); G06Q 10/06311 (2013.01); G06Q 20/20 (2013.01); G06Q 30/016 (2013.01); G06Q 30/02 (2013.01); G06Q 30/0229 (2013.01); G07C 2011/04 (2013.01); H04M 3/5238 (2013.01);
Abstract

A system for service queue management is disclosed including a terminal controlled by the system having a processing platform to generate service queue information for a user, and a mechanism for the user to request or receive the service queue information. The processing platform preferably transmits promotions related to goods and services associated with the service queue information to a user. The mechanism for the user to request or receive service queue information may preferably include a user's mobile communications device or a manually-activated device located on the terminal. Service queue information may include a queue number, next queue number to be issued, estimated wait time for service, a predicted time of service, time of issuance of ticket, predicted queue-waiting time, marketing messages, instructions for use of said ticket dispenser, and average queue-waiting time.


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