The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 16, 2015
Filed:
Feb. 21, 2012
Applicants:
Steven R. Rados, Danville, CA (US);
Lin Sun, San Ramon, CA (US);
Steven L. Spak, Columbia, MD (US);
Inventors:
Assignee:
Verizon Patent and Licensing Inc., Basking Ridge, NJ (US);
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M 1/24 (2006.01); H04M 3/22 (2006.01); H04M 3/51 (2006.01); H04M 7/00 (2006.01); H04L 29/06 (2006.01);
U.S. Cl.
CPC ...
H04M 3/22 (2013.01); H04M 3/51 (2013.01); H04M 7/006 (2013.01); H04L 63/08 (2013.01);
Abstract
A device receives, from a user device, a call destined for a call center, and provides an audio CAPTCHA (Completely Automated Public Turing test to Tell Computer and Humans Apart) to the user device in response to the call. The device also receives, from the user device, a response to the audio CAPTCHA, and determines whether the response is correct. The device forwards the call to the call center when the response is correct, and drops the call when the response is incorrect.