The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 09, 2015
Filed:
Dec. 13, 2012
Stepone, Inc., Austin, TX (US);
William T. Gravette, Austin, TX (US);
Erik J. Noren, Cedar Park, TX (US);
Alexander C. Mitchell, III, Shawnee, KS (US);
StepOne, Inc., Austin, TX (US);
Abstract
In one embodiment, a first mobile device reads first information associated with a first device or first service contained in a first asset tag. The first mobile device generates a first message in response to reading the first information, wherein the first message comprises the first information. The first mobile device transmits the first message to a computer system via a wireless communication link. The first mobile device receives a first reply in response to transmitting the first message. In response to the first mobile device receiving the first reply, the first mobile device displays first content for a user of the first mobile device to diagnose and/or solve a problem with the first device or first service.