The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 09, 2015
Filed:
Feb. 27, 2012
David Anthony Hatton, Berkley, MI (US);
David Chronowski, Harrison Township, MI (US);
Chad Evert Esselink, Canton, MI (US);
Ninos Ziazadeh, Farmington Hills, MI (US);
George Edward Kimmerling, Novi, MI (US);
David Anthony Hatton, Berkley, MI (US);
David Chronowski, Harrison Township, MI (US);
Chad Evert Esselink, Canton, MI (US);
Ninos Ziazadeh, Farmington Hills, MI (US);
George Edward Kimmerling, Novi, MI (US);
Ford Global Technologies, LLC, Dearborn, MI (US);
Abstract
A roadside assistance system includes a vehicle computing system (VCS), an intermediate system, operable to communicate with the VCS and at least one backend system, and a backend roadside assistance processing system, operable to receive data from the intermediate system and operable to receive calls from the VCS. The VCS is operable to establish communication with the intermediate system. The VCS is further operable to transfer data to the intermediate system, to place a call to the backend roadside assistance processing system, and to relay at least a MIN to the backend roadside assistance processing system. The intermediate system is operable to process transferred data and relay data to the backend roadside system. The backend roadside system is operable to compare the MIN relayed from the VCS with data received from the intermediate system to formulate a dispatch order and to dispatch roadside assistance in accordance with the dispatch order.