The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 26, 2015
Filed:
Mar. 15, 2007
Shmuel Shaffer, Palo Alto, CA (US);
Mukul Jain, San Jose, CA (US);
Labhesh Patel, San Francisco, CA (US);
Sanjeev Kumar, San Francisco, CA (US);
Shmuel Shaffer, Palo Alto, CA (US);
Mukul Jain, San Jose, CA (US);
Labhesh Patel, San Francisco, CA (US);
Sanjeev Kumar, San Francisco, CA (US);
Cisco Technology, Inc., San Jose, CA (US);
Abstract
In a wide-area communication system, users or numbers in the system to be alerted are ranked so to improve the efficiency of the alert calls. Rankings are based on various factors, including whether two or more users are on the same active call, whether a user is on an active call, how recently a user ended a call, and whether a user recently missed a call. Within rankings, there may be multiple callers or numbers. These users may further be ranked, such as by determining which caller is expected to end a call first based on the current elapsed time of the call and the average call duration for that user or number.