The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
May. 05, 2015

Filed:

Jun. 23, 2011
Applicants:

Rose Catherine Kanjirathinkal, Calicut, IN;

Srujana Merugu, Harayana, IN;

Amit K. Singh, Ghatkopar, IN;

Karthik Visweswariah, Bangalore, IN;

Inventors:

Rose Catherine Kanjirathinkal, Calicut, IN;

Srujana Merugu, Harayana, IN;

Amit K. Singh, Ghatkopar, IN;

Karthik Visweswariah, Bangalore, IN;

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06F 3/00 (2006.01); G06Q 50/00 (2012.01); G06Q 10/10 (2012.01); G06F 17/21 (2006.01); G06F 17/27 (2006.01);
U.S. Cl.
CPC ...
G06Q 50/01 (2013.01); G06F 17/21 (2013.01); G06F 17/2785 (2013.01); G06Q 10/10 (2013.01);
Abstract

A method for managing user-generated questions and answers across multiple social media data sources can begin with the receiving of query parameters, including a user-entered question, via the user interface of a social media Q&A manage. Social media data sources can be queried for knowledge related to the user-entered question. When knowledge related to the user-entered question exists, the existing related knowledge can be organized and presented in the user interface according to a determined answer quality. When knowledge related to the user-entered question does not exist or is deemed unsatisfactory by a user, the user-entered question can be automatically submitted to applicable social media data sources by the social media Q&A manager on behalf of the user. A status of the submitted user-entered question can be monitored. When the status of the submitted user-entered question changes, the method can be re-executed at the querying step.


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