The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
May. 05, 2015

Filed:

Dec. 10, 2007
Applicants:

Shruti Kumar, Littleton, MA (US);

Aruna Kalagnanam, Bangalore, IN;

Inventors:

Shruti Kumar, Littleton, MA (US);

Aruna Kalagnanam, Bangalore, IN;

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 15/16 (2006.01); G06Q 10/10 (2012.01); H04L 12/58 (2006.01);
U.S. Cl.
CPC ...
G06Q 10/107 (2013.01); H04L 12/58 (2013.01);
Abstract

A system for automatically generating request-specific backup contact information in an out of office message that automatically generates an out of office message with specific backup contact information based on an automatically determined correspondence between the contents of a received e-mail message and one or more responsibilities of the user an e-mail message is addressed to. A user interface object allows a user to specify one or more keywords for each different one of their roles/responsibilities, and to also specify corresponding backup contact information for each role/responsibility. Incoming e-mail messages are analyzed to detect the user's keywords used to identify one or more corresponding roles/responsibilities. Based on this detection of keywords in the received message and the correspondence of the detected keywords with role/responsibility back up contact information in the persistent storage, only relevant backup contact information is retrieved and included in the out of office reply.


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