The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 28, 2015
Filed:
Nov. 16, 2012
International Business Machines Corporation, Armonk, NY (US);
Rahul P. Akolkar, Tuckahoe, NY (US);
Thomas E. Chefalas, Somers, NY (US);
Jim A. Laredo, Katonah, NY (US);
Anca Sailer, Scarsdale, NY (US);
Frank A. Schaffa, Hartsdale, NY (US);
Alla Segal, Mount Kisco, NY (US);
Ignacio Silva-Lepe, Putnam Valley, NY (US);
Chang-Shing Perng, Goldens Bridge, NY (US);
Tao Tao, Briarcliff Manor, NY (US);
International Business Machines Corporation, Armonk, NY (US);
Abstract
Systems and methods for custom-fitting a service solution to consumer requirements are provided. A method for custom-fitting a service solution to consumer requirements, comprises acquiring a request for the service solution from a consumer via a conversational interface, and issuing a query to a service knowledge base to obtain a set of service knowledge representation items from the service knowledge base and analyzing each service knowledge representation item to determine whether a custom-fit service solution can be developed.