The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 21, 2015
Filed:
Mar. 15, 2013
Applicant:
Aetherpal Inc., South Plainfield, NJ (US);
Inventors:
Calvin Charles, Piscataway, NJ (US);
Shine Joshua, Laurel, MD (US);
Deepak Gonsalves, Bridgewater, NJ (US);
Assignee:
AetherPal Inc., South Plainfield, NJ (US);
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 15/173 (2006.01); G06F 15/177 (2006.01); H04L 29/06 (2006.01);
U.S. Cl.
CPC ...
H04L 65/1066 (2013.01);
Abstract
A method of collaborating session management during remote control management with a mobile device which allows a Customer Service Representative to be able to share, transfer, and monitor their remote control sessions amongst other Customer Service Representatives without having to end the existing session.