The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 21, 2015
Filed:
Sep. 12, 2012
Stuart J. Levinson, Boston, MA (US);
Riley W. Crane, Boston, MA (US);
Sean Johnson, Chapel Hill, NC (US);
Brian F. Buschmann, Fiesole, IT;
James M. Byrum, San Francisco, CA (US);
Santhosh Balasubramanian, Pasadena, CA (US);
Nathan Zorn, Mount Pleasant, SC (US);
Stuart J. Levinson, Boston, MA (US);
Riley W. Crane, Boston, MA (US);
Sean Johnson, Chapel Hill, NC (US);
Brian F. Buschmann, Fiesole, IT;
James M. Byrum, San Francisco, CA (US);
Santhosh Balasubramanian, Pasadena, CA (US);
Nathan Zorn, Mount Pleasant, SC (US);
Path, Inc., San Francisco, CA (US);
Abstract
Systems and methods for enabling communication between a user and at least one entity by a communication service are disclosed. In one example, the method comprises acts of receiving a search for the at least one entity, analyzing the search, by a processor, to determine search results based on the search including the at least one entity, receiving a message from the user to the at least one entity, the message including inquiry information directed to the at least one entity, determining, by the processor, presence status associated with the at least one entity, establishing, by the processor, a communication channel between the user and the at least one entity based on the presence status, and transmitting a response to the message based on the inquiry information via the communication channel.