The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 21, 2015
Filed:
Dec. 19, 2012
Nuance Communications, Inc., Burlington, MA (US);
Ding Liu, Lowell, MA (US);
Nuance Communications, Inc., Burlington, MA (US);
Abstract
A frequently-asked-question (FAQ)-based system receives question(s) from a user and generates answer(s) based on data about the question(s). In one embodiment, a method includes retrieving, from a memory, a global structure and candidate answers therein. The method can include computing a first, second, and third probability of a candidate answer based on a local structure of the candidate answer within the global structure, content of the candidate answer given content of a query and context of the candidate answer given the content of the query, respectively. The method can include providing a combined probability of the candidate answer based on the first probability, second probability, and third probability. The method can improve efficiency of a FAQ-based system by automating organization of semi-structured data in a database. Therefore, a human user does not need to manually generate the database when it is already generated in semi-structured form, a semi-structured HTML document.