The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Apr. 14, 2015

Filed:

Mar. 28, 2013
Applicant:

Oracle International Corporation, Redwood Shores, CA (US);

Inventors:

Gregory Cook, Berkshire, GB;

Wai Jan, Portland, OR (US);

Bruce Irvin, Portland, OR (US);

Assignee:

Oracle International Corporation, Redwood Shores, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 11/00 (2006.01); G06F 11/36 (2006.01); G06F 11/07 (2006.01);
U.S. Cl.
CPC ...
G06F 11/36 (2013.01); G06F 11/3664 (2013.01); G06F 11/3696 (2013.01); G06F 11/0769 (2013.01);
Abstract

A system and method for diagnosing an error during a user operation in a web application. An example method is executed, at least in part, by a server system, wherein the server system also executes, at least in part, a web application. The example method includes recording user operations during a user's interaction with the web application; storing the user operations in a click history record in a primary memory device; determining that an error has occurred during the user's interaction with the web application; in response to the determining, transferring at least a portion of the click history record to a secondary memory device; including correlation information in association with the click history; identifying at least one other record by using the correlation information; and providing the click history record and the at least one other record to analysis software and accompanying user interface display screen so that the error can be diagnosed.


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