The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 14, 2015
Filed:
Nov. 08, 2012
Applicant:
Joingo, Llc, San Jose, CA (US);
Inventors:
Stephen S. Boyle, Lincoln, CA (US);
Thang Dao, San Jose, CA (US);
Assignee:
Joingo, LLC, San Jose, CA (US);
Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
H04W 4/00 (2009.01); H04B 7/216 (2006.01); H04L 12/66 (2006.01); G06Q 30/00 (2012.01); G06Q 30/02 (2012.01);
U.S. Cl.
CPC ...
G06Q 30/02 (2013.01); G06Q 30/0242 (2013.01);
Abstract
A method and system for providing voice based host services with CRM data without an end user's phone number for loyalty program is disclosed herein. A VoIP application is resident on a mobile communication device of an end user. The VoIP application allows the end user to control how the loyalty program will identify the end user (without the end user's phone number) when the end user requests loyalty program services from the loyalty program using the end user's mobile communication device.